General terms and conditions

General terms and conditions

It's all about openness

General terms and conditions

Art. 1
1.1.     The parent(s)/legal guardian(s), upon signing this enrolment contract (Enrolment Contract), commit to paying for each child enrolled at H-International School S.r.l. (the School): (i) where applicable, the one-off admission fee (Admission Fee), (ii) the enrolment fee (Enrolment Fee), (iii) the tuition fee (Tuition Fee) and (iv) the Tech Development Fee. The Admission Fee, if applicable, must be paid within five (5) working days from the time the contract is handed to the School Secretary's Office, with the enrolment fee as per Article 2 below. 
1.2.    The parent(s) / legal guardian(s) declare they have been informed, are aware of and accept that the amounts indicated in art. 1.1 will not be reimbursed even in the case of termination and/or dissolution of this Enrolment Contract for all and any reasons, and that the above amounts will also be payable in case of withdrawal of the child from the school and subsequent request for re-enrolment.
1.3. The parent(s)/legal guardian(s) undertake to enter into this Enrolment Contract and to pay the fee for Language Support Service should the school, at its own discretion, deem it necessary. For those newly enrolled, the Language Support Service starts from the Reception class (i.e. the third year of nursery) onwards.

Art. 2
2.1    In order to claim priority over external children and secure a place in school, this Enrolment Contract, properly completed in all its parts, must be printed and signed by both parents/legal guardians (if alive) and handed in to the School Secretary's Office no later than 15th December of each year. In general, a hard copy of the Enrolment Contract must be handed in within 5 (five) working days of the online enrolment. Following this deadline, all requests, including internal ones, will be ranked according to the date of submission with payment in full of the Admission and/or Registration Fees, until the maximum number of students in each class is reached.
2.2    The parent(s)/legal guardian(s) declare that they have been informed that registration at the H-International School guarantees the enrollee the services indicated in the School Prospectus, which is available at this link. 
2.3    If the student was pre-enrolled, terms and conditions indicated in the pre-enrolment form will be considered valid, even if different from the provisions above.

Art. 3
3.1    During the school year, the School may organise extracurricular activities, field trips and residential visits for which parents/legal guardians must sign a consent form. Should such activities involve payment for participation, said participation will be deemed approved upon receipt of the payment. In the event payment is not received, the student will not be able to take part in the organised activity.

Art. 4
4.1    Parents/legal guardians may request individual meetings with school teachers, in the manner and the time agreed with the teacher. Such individual meetings cannot be extended beyond the assigned time period and, in any case, cannot interrupt or delay tasks of the staff and teaching activities. Should parents need a more in-depth discussion, they may ask for a follow up meeting with the Head Teacher or Deputy Head.

Art. 5
5.1    The School will reserve the right to accept the enrolment of a student and will communicate any denial in writing to the parents within 30 (thirty) days from the date the Enrolment Contract is received. If no communication from the School has been received within this period of time, enrolment is deemed to have been accepted and this Enrolment Contract fulfilled and completed.
5.2    Entries will not be accepted:
I    if the form has not been delivered complete and filled out in its entirety
II    where the enrolment fee has not been paid and, where applicable, the one-off admission fee
III    if payment terms have not been respected in previous years and there are outstanding fees due to the school
IV    the school has other reservations.
5.3     Except for cases in Article 5.2, points II) and III), for which no reimbursement is provided, should enrolment to the School be denied, the School will return the Enrolment Fee and the Admission Fee – provided these have been paid for - only for the year for which it has been paid.
5.4     In the event of a pre-enrolment and confirmation from the school of availability in the selected class according to the terms indicated in the Pre-Enrolment Form, should the School not accept the Enrolment, we will return any deposit received.

Art. 6
6.1     The school should be informed of a student's intention to withdraw via registered letter with delivery confirmation (to be considered a receipt) no more than 30 (thirty) days from the date the Enrolment Contract has been handed in to the secretary's office. In order for the letter to be deemed valid, it is required that it is sent by registered mail pursuant to and by effect of art. 1352 of the Civil Code. In such case, the school will return any Enrolment Fee paid, but not the deposit received for pre-enrolment, nor, as per art. 1A, the one-off Admission Fee.

Art. 7
7.1    Once the term of 30 (thirty) days referred to in the preceding Article 6 has elapsed, in the event of withdrawal from the School, for any reason, prior to the beginning of the school, the School will be entitled to the payment, not only of the Enrolment Fee, but of an additional amount of € 2,500.00, as a breach of contract penalty, pursuant to and by effect of art. 1373, paragraph three of the Civil Code. It should be pointed out that payment of the aforementioned amount of Euro 2,500.00 (two thousand five hundred/00) is to be considered as compensation for having exercised the right to withdrawal by the parents/legal guardians and the condition of its effectiveness.

Art. 8
8.1     In the event of a withdrawal of the student enrolled for whatever reason during the school year, or in the event of failure to meet a deadline or exercise the right of withdrawal mentioned in Article 6 above, payment must be made to the school not only of the Enrolment Fee, but also the entire Tuition Fees for the current year, thereby cancelling any discounts applied to the Fees, as indemnity and reimbursement for expenses incurred to guarantee and provide the services referred to in this Enrolment Contract. No documentation regarding the student (i.e. reports, etc.) will be forwarded to any other school or to the family until all debts with the School have been settled.

Art. 9
9.1    It is understood that the non-payment and/or late payment of the Registration Fee and/or even one instalment of the Tuition Fee will entitle the School to rescind this contract, pursuant to and for the purposes of art. 1456 of the Civil Code. It will remain compulsory for the enrollee to provide payment for the amounts mentioned in Article 7 above. In this case, the school will also have the right to revoke any enrolment and/or pre-enrolment for subsequent school years and to terminate the relevant contracts, pursuant to and to the effect of the same article 1456 of the Civil Code. Any payments received for Pre-Enrolment, Enrolment and Tuition Fee for subsequent years will be applied to the amounts due for Tuition Fees for the current year.

Art. 10
10.1    The same instructions given in Art. 7 apply in case of non-payment of amounts due to the school for Tuition Fees for years preceding the current school year. In this case, payments received will be applied to the amount due for Tuition Fees for previous years.

Art. 11
11.1    Parent(s)/legal guardian(s) of the enrollee remain fully responsible towards the School.

Art. 12
12.1    Payment by the due date is strictly required. The parties agree that in the event of late payment, legal interest will be charged. Payments shall be settled within 5 (five) days of the instalment due date, otherwise the provisions in Art. 7 of this Enrolment Contract will be enforced. Failure to meet payment deadlines will also result in cancellation of benefits and discounts applied, giving the school the right to recover the entire sum in a single solution. Parents who have not settled all due payments will not be admitted to parent-teacher’s meetings. 
12.2     Any change to the payment methods must be previously agreed upon and formalised in writing signed by both parents/legal guardians. These cases are, however, exceptional and only granted at the discretion of the school. 
12.3    The school may require the parent(s)/legal guardian(s) to sign a bank guarantee. 
12.4     In the event of non-payment or late payment of the agreed instalments, the student will not be entitled to participate in extra-curricular activities, such as, for example, educational visits, school trips, courses and various secondary activities. Access to these activities can only be permitted upon settlement of any overdue fees. 

Art. 13
13.1    Should the school recognise the need, it can activate, without additional costs, an email address and a personal account for each student and family to access a reserved area. This account will grant access to school information such as absence/presence, marks, homework, etc. This account will only be accessible with a password provided when the service is activated. 
13.2    The parent(s)/legal guardian(s), by signing this Enrolment Contract, accepts the service and password that will be provided. The account is strictly personal and the password must not be disclosed to third parties.

Art. 14
14.1     The school, aware of the importance of computer technology in education, offers its internet connection free of charge to all students enrolled. Connection will be via a protected line using a personal password, different for each student. Without this password, it will not be possible to connect to the Internet. Please note that this connection is subject to blocks and filters. Parents/legal guardians, upon signing this contract, accept the password, and undertake to instruct their child as required in the "Rules for responsible use of the computer" and "Rules for responsible use of the internet" attached at the bottom of this Enrolment Contract, thus assuming full and exclusive responsibility for the use made by the enrollee and relieving the School of any responsibility for the use that will be made of such internet connection. 
14.2    In compliance with current legislation, the School, will register any access to the internet and activities carried out; this data will be stored as legally required with particular regard to the Privacy Act. Such information will, therefore, be available upon request only to the competent authorities, parents and supervisors, and to no one else. By signing this form, we accept that the school applies the above mentioned control. All other details can be found in the "Regulations for the use of computer services" which will be provided together with the passwords.

Art. 15
15.1    The invalidity of any single clause does not lead to the entire contract being invalidated. 

Rules for responsible use of computer and iPads.

School computers/iPads and all digital devices provided to the students by the school (“School Electronic Devices”) are supplied to the students to help with their learning. The following rules help us to use them correctly and safely.

  • I will access the computer/iPad using only my class login and password and I will not reveal it to anyone.
  • I will not access other people's files without their permission.
  • I will only use the computer/iPad for school work, unless I am otherwise authorised.
  • I will not bring to school software from home.

In the event of pick-pocketing, theft or loss of the School Electronic Devices, the parent/legal guardian will have to report the episode to the competent authorities by providing all available supporting documentation and any useful information. The parent/legal guardian must provide the school with a copy of the Police report and all the documentation provided to the aforementioned authority.


If the electronic device is damaged, unless it has been established that the damage was caused by events that are beyond the reasonable control of the user, a fine of € 120.00 will be charged to the latter for each electronic device, except in the case of compensation for greater damage.


If, in the event of pickpocketing, theft or loss, the due documentation referred to in the preceding paragraph cannot be presented, the school reserves the right to charge the parent/legal guardian for the entire value of the asset.
Regarding accessories, such as battery chargers, adapters, external units, etc. the student’s parent/legal guardian will be held liable solely for their loss and will therefore be responsible for the cost of the items.


The student’s parent/legal guardian shall pay any reimbursement and/or compensation foreseen in this document within thirty (30) days from the moment the parent/legal guardian has been informed by the school.

Rules for responsible use of the internet.
  • I will only connect to the Internet after being granted permission by an adult.
  • I will only use my email when a teacher authorises me to do so, and I will not write or reply to emails I receive from people I do not know.
  • All the messages I send will be polite and appropriate.
  • I will not give my home address, nor phone number to anyone, and I will not make appointments to meet people I met through the internet.
  • I will immediately alert an adult if there are images or text on the screen that I believe are offensive, even if I see them on someone else's computer.
  • I will not intentionally access inappropriate sites.
  • I will not download or install apps from the internet on the computer unless authorised by a teacher.